I want to place an order, but I can’t find the channel

“Troubleshooting ‘Channel Not Found’ Errors on Telegram”

Have you encountered the frustrating “Channel Not Found” message when trying to place an order? Here’s a common reason and solution:

• Privacy Settings: If your channel or group is set to private, our app cannot find it.

How to Resolve:

1. Change to Public: Adjust your channel or group settings to public mode.
2. Retry Your Order: Once the channel is public, you should be able to locate and order from it.

Additional Tips:

• Verify Channel Link: Double-check the link to ensure it’s correct.
• Update App: Make sure you’re using the latest version of the Telegram app.

One important reason for this is that your channel is private, and our app does not have the capability to submit requests for private channels or groups. As a result, it cannot find them in the search results. To resolve this issue, you need to change the desired channel or group from private to public.